Week 5, Post 1 - Defining Your Target Market
Target Markets/Demographics/Psychographics
Armstrong Garden
Centers’ target market includes the middle class, middle-aged and up, all races;
do-it-yourselfers, people who care about the appearance of their yard or find
interior plants to be aesthetically pleasing.
I don't think their target market includes Millennials or Generation Y
as the site is not cutting edge or modern.
Myrtle Creek’s
target market includes young families, nature-enthusiasts of all ages, middle
class, farmers, and local residents, those that prefer the small-town feel and find
value in supporting mom-and-pop shops.
It also targets photographers as they offer access to multiple areas for
a fee.
Website Differences
Armstrong’s
website contains a number of good design elements which include concept, alignment,
typography, ease of use, and depth of content.
The website is colorful, organized, and informative. There is a
lot of information available but there are limited items that can be purchased
online. They encourage customers to visit the nearest garden center and
also offer limited delivery.
Myrtle Creek’s website
is simple yet informative. It does not have as many good design elements
as the Armstrong site. The design and
layout repetitious between sections/pages, and is easy to use. I feel it focuses more on the daily attractions
rather than its nursery.
Obvious
differences between the two websites are that Armstrong is a large business and
Myrtle Creek is a small business. Armstrong
focuses on drawing customers into their local nurseries for landscape design,
workshops, or just to purchase plants.
Myrtle Creek focuses on the attractions they offer. These include Happy Goat Mountain (bridges
and a tree-house), Cafe Bloom (which serves specialty crepes and lots of
healthy-looking salads, etc. which would appeal to the younger crowd), an Open-Air
Butterfly Garden, Song Bird Aviary, and Wild Bird Sanctuary. Subtle
differences are that they both are nurseries that sell plants, trees, and
flowers, but the variety and quantity vary quite a bit.
There’s a bit of
a crossover with the two sites. Both are
marketing to people who enjoy gardening and being outdoors, both genders, a
wide age range, and the middle class.
Calls to Action
At the bottom of Armstrong’s
Landscape Design and Installation page, the call to action link, Book
Now, allows customers to schedule an appointment with a
landscape design professional. Additional call to action links can be
found on the main page embedded in rotating images: Visit Us and Learn
More. Prompted by another call to action, customers can sign-up
for Free Garden Talks at their local Armstrong Garden
Center. The event calendar encourages customers to register for events
such as Faux Flower Arrangements, Fall Fest, and Make & Take: Succulent
Pumpkin. And, if you're not ready to sign up for a consult or event, you
can heed the call to action, Subscribe, to "receive tips and specials via
email."
On the Myrtle
Creek website, the first call to action I came across is a link to their
address at the top left of the main page.
The second is a newsletter sign up at the bottom of each page. Although
they offer tours, workshops, photography access, and other attractions, there
are no call to action links to draw in potential customers.
Great analysis in context of CCRAPHTED. Keep it up!
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